1.1 Suppose I need more items than you have in stock, is that possible?
If a Product is not in stock in the webshop, it is possible that we can still order this product for you. Send an email to [email protected].
1.2 Does Moes & Griet also have a shop?
Moes & Griet only has a webshop.
1.3 How can I pay for the order?
We want you to shop safely and with pleasure. That is why Moes & Griet only uses payment systems that are the most up-to-date and trusted in terms of Internet technology. At Moes & Griet, you can pay in several ways. In the order procedure you will be asked to choose a payment method.
1.4 Does Moes & Griet also ship products abroad?
Yes, Moes & Griet also ships abroad. The shipping costs then depend on weight and country to which it has to be sent. Any import costs or other additional costs are at the expense of the Customer. Questions about this can be sent to [email protected]
1.5 How can I return an order?
If a product does not meet your expectations, you can return it to us within 14 days after receipt: STUDIO NOET, Rentmeesterstraat 9, 2288GW Rijswijk Z-H, the Netherlands. We only accept returns that have been pre-registered via [email protected].
The article still needs to be labelled and if possible returned in the original packaging. Please enclose a copy of the invoice. The article will not be taken back if the article has been used, washed, you have attempted to repair a defect yourself or if the instructions for use have not been followed correctly. After receipt, the purchase amount will be returned as soon as possible but at the latest within 30 days. The costs of the return shipment are at the expense of the buyer. All this in accordance with the General Terms of Delivery.
1.6 My question is not listed, what now?
If your question is not listed, please send an e-mail to [email protected]. Our General Terms and Conditions also contain additional information.