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When we receive the payment we will send your order.
It is also possible to pick up the order with us.
Let us know by email if you like to come by.
Moes & Griet sends to:
The Netherlands (PostNL, DHL)
Mailbox package | € 3.95
Package | € 10
Package | € 16
Package | € 10
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Depending on the country
Returns & Exchange
We strive to make you happy with products that meet your expectations. Still not satisfied?
If this is the case, you can return the product within 14 days from the date of order.
It must be returned without damage to use, preferably in original packaging and with the original packing slip.
Returns & exchanges are at your own expense.
Will you return a product? Please send an e-mail to: email@example.com
When the product is in and we have received your e-mail, we will refund you as soon as possible.
Unfortunately, items from the sale can not be returned.
Moes & Griet
4104 AS Culemborg
Oops, I figured out
Everyone can imagine. If the product is sold out and is no longer available in the assortment, the amount will be refunded to your account.
Here too, the same applies to returning. The product may not be used.
Even if the product is given as a gift, this applies.
We offer a 12-month warranty from the date of purchase.
If something is wrong with the product upon receipt, such as a hole, tear, and / or other damage, you will have 14 days to report this to us.
This also applies to manufacturing errors such as stitching, inner pockets, lining, leather / canvas handles, canvas straps, shoulder straps, buckles and zippers.
If repair is possible, we will try to repair the product first.
If there is no guarantee:
Legal Warranty means that you are always entitled to warranty. If there is a production error then you are entitled to free repair, a new product or refund of money. If the problem arises from use, you are not entitled to the above. If the problem arises in the first half of the year after the purchase, we will have to prove whether or not the problem is correct. If the problem occurs after the first half of the year after the purchase, it is up to you to prove that the problem has not been caused by the improper use of the purchased item.
The product is not good if it is not complete, it is damaged, it's broken, or you can not do that with what we say. There is no legal warranty in the Netherlands because one product lasts longer than the other.
If you think you are entitled to a warranty, you can contact firstname.lastname@example.org . Indicate clearly what product is missing, send photos, list the order number / purchase date, name and write "warranty" in the subject line.
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