FAQ

1.1 Are all products in stock?

If a product is not in stock in the shop, it may be that this is available at a store in your area. The sales you to find the nearest store that sells our products. We will always posts about different delivery times or offer you an alternative.

1.2 Has Moes & Griet also a store?

Moes & Griet has only one shop. UASHMAMA® Our products are also on sale at stores in the Benelux. Also, our products are sold through other online outlets. Look for a store in your area under "outlets". For more information please contact info@moesengriet.nl.

1.3 How can I pay the order?

We want you to shop safely and with pleasure. Therefore used Moes & Griet alone payment systems that are the most current and reliable in terms of Internet technology. You can at Moes & Griet pay multiple manner. In the ordering process you will be asked to choose a payment method.

1.4 Sends Moes & Griet also products abroad?

Yes, Moes & Griet also sends abroad. The shipping costs are dependent on weight and country where it should be sent. Any import fees or other additional costs borne by the customer. Any questions can be sent to info@moesengriet.nl

1.5 How can I return an order?

If a product does not meet your expectations, you can send it within 14 days of receipt to return: Moes & Griet vof, Staalweg 7, 4104 AS Culemborg, Netherlands. We only accept returns that have been notified in advance via info@moesengriet.nl .

The article must be provided with labels and, if possible, be returned in its original packaging. A copy of the invoice please send. The article is not reversed when the used product is washed, you have tried to repair a defect or the use instruction not properly followed. Upon receipt will be paid the purchase price return as soon as possible but within 30 days. The cost of the return shipment are borne by the buyer. All in accordance with the General Terms and Conditions.

1.6 My question is not listed, what now?

If your question is not listed, please send an email to info@moesengriet.nl . Our Terms and Conditions shall also be additional information.

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